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311 Call and Resolution Center
WELCOMESick of spending your lunch hour on the phone requesting to have a tree removed? The City of Buffalo 311 Call and Resolution Center provides citizens with fast, centralized access to city services. Register complaints, get information, and access non-emergency police services. When appropriate, a Reference Number will be assigned to your request so that you can track its progress. There are two easy ways to reach us: - Call 311 or (716) 851-4890. The Call Center hours are posted to the right. During periods when the Center is closed, you can leave a voice-mail message. Or even better —
- Online from this web page anytime!
A report or request can be sent anonymously. However, if you choose this option, you will not be able to track the progress online. For this follow-up information, you can contact the Call Center by phone. Your anonymity will always be respected. Below are the online reporting choices currently available. We will be adding to this list as we expand our service capabilities. If the option you wish is not yet listed, please call.
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SELF-SERVICE OPTIONS Animals
Volunteering, Animal Bite/Noise Complaints
|  Housing/Inspections
Request Inspection, Building Codes,
New/Existing Permit Services
|  Parking
Pay Tickets, City-Towed Vehicles, Report a Parking Meter issue
|  Forestry
Tree trimming, tree removal, tree planting
|  Police
Crime Prevention, Report a Tip,
|  Streets
Street plowing, Street salting, Traffic sign, Request a bike rack
|  Online Payments
Pay all City of Buffalo bills here
|  Rental Registration
Rental Registration Informatiion etc..
|  Utilities
Report a faulty street light, Services from the Sewer Authority, Water Authority
|  Graffiti and Sanitation
Graffiti, Street/Sidewalk Cleaning, Litter, Garbage Can Maintenance
|  CitiStat
Ensure accountability, reliability and productivity of City workforce
|  Web Complaints
Have a complaint regarding our website? |  Request to Post Event
Please register your event's information by completing and submitting this application form
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| TRACK THE PROGRESS OF MY CASETo track the progress of your case, please enter the Reference Number assigned to it and the e-mail address you provided at the time of your call. If you placed a request by phone and did not provide an e-mail address, contact the Call and Resolution Center at 311 (or 851-4890) for a progress report. For security reasons, those individuals who filed anonymously cannot receive an update online regardless of how the initial case was filed. Instead, please call the 311 Call Center personally. This will not compromise your anonymity. | |
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